To See A Doctor
All patients are seen by appointment only. To make an appointment please contact reception, either by telephoning 01304 373341 or in person. Routine appointments are 10 minutes long. If you need to be seen urgently that day, please let the receptionist know your symptoms so they can offer you an appointment. Where appropriate you may be offered an appointment with a Clinician at the local community hub at Deal Hospital. Failing that, we will endeavor to give you an appointment with a doctor if possible. This may involve waiting but you will be advised of a time to attend, these appointments are only five minutes long. We will endeavour to give you the doctor of your choice but this may not always be possible.
Sometimes it may be quite a wait to see a specific doctor, however, the doctors do re-assess the availability of their appointments daily at 08.00 and 13.00 where they may release more appointments if possible. You may telephone at these times to check availability.
You can also book or cancel appointments online:
Please enquire at reception for the details required to use this facility.
Please let the surgery know if you are unable to keep your appointment as we may be able to offer it to another patient.
How To Make The Most Of Your Appointment
Click here for information on how to make the most of your next appointment
To See A Practice Nurse Or Health Care Assistant
The practice nurses hold daily surgeries, in which they can see and treat patients of all ages for a variety of health matters including dressings, blood tests, blood pressures, cervical smears, dietary advice and ear syringing. They also run clinics for diabetes, asthma and hypertension. In order to allow sufficient time for your consultation with the nurse, it would be helpful if you could tell the receptionist the reason for your visit. The health care assistant has been trained to support the practice nurses. You can make an appointment with her for blood pressure checks and new patient health checks. You may also be advised by the nurses or doctors to make an appointment with her for follow-up spirometry, dressings and Doppler tests.
If you need to speak to a nurse or doctor on the telephone please give your details to the reception staff, with a brief summary of the reason for your call. A doctor or nurse will endeavor to telephone you when they have finished their surgery, but this may not always be possible and you may have to wait until the following day for a call back. If your call is urgent please make the receptionist aware of this.