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UNPRECEDENTED DEMAND - November 2021

Like much of the NHS, The Cedars Surgery is currently facing unprecedented demand. This has been exacerbated in the last couple of years with two of our doctors retiring and one moving to work elsewhere and of course the COVID-19 pandemic.

We have been trying to recruit new staff throughout this time. Whilst we have been joined by ancillary staff, we have not been successful in recruiting new doctors. Of note there is a national shortage of GPs, and being on the coast we are more significantly affected in our ability to attract new doctors than might otherwise be. You may also notice we have increased our use of “locums” (temporary but fully qualified GPs) to try and compensate.

Unfortunately there are not enough of both locum or replacement staff and so we are having to prioritise clinical work to maintain standards and ensure safety.

In order to be able to continue to provide a safe service to our patients we are currently not accepting new applications (with the exception of newborn babies of families already registered with us) to join our patient list.

During this time we have stopped our commitments to other areas outside of primary care (for example medical cover to the rehabilitation ward at Deal Hospital), but the workload continues to increase.

We are now also stopping all private work.  None of the partners has any significant employment outside of the surgery already. However this means we are stopping Non-NHS work. This includes medicals, private letters/forms/documents. Private referrals where an NHS referral would have otherwise happened are not included (and are not charged), but any ancillary paperwork for these may not be able to be completed.

At this stage we do not know when these services will recommence. So as not to overwhelm the surgery when we do recommence, we will NOT be holding onto any forms etc to complete when we do restart, nor lists of people wishing to register here.

We appreciate that this may cause some people “hassle” for which we apologise. However patient safety has to be our priority and we do not wish to put this at risk.

Regards

The Cedars Surgery

PS - we will be honouring any already booked medicals or agreed non-NHS work

Welcome To The Practice


Image of the surgery

Tel: 01304 373341
Email:
kmccg.thecedarssurgery@nhs.net

The Cedars, 24 Marine Road, Walmer, Deal, Kent, CT14 7DN

Cedars' Dementia Carers Support Group

Click here for more information

click here for patient access

Online Services

Click here to access EMIS Patient Access.

Please enquire at reception for the details required to use this facility.

Click here to watch the EMIS Patient Access video demonstrating the
benefits of the online service.

Telephone:
Monday to Friday 8.00am to 6.30pm
In person: Monday to Friday 8.15am to 6.30pm
Internet: 24 hours a day, 7 days a week. If you want to use this facility please ask at reception for your log-in details for the website.

The practice offers extended hours which consist of 1st Saturday mornings of each month  8.00am - 11.00 a.m. and every Wednesday & Thursday morning 7.00 - 8.00 a.m.

On the third Thursday in the month, we are closed from 1pm for staff and doctor training.

Dates will be displayed in advance at the surgery.

Appointments at the local hub.  We're here for you for longer.  Extra appointments are now available in your area during the evening and at the weekend.  To book an appointment contact your GP practice.  For more information visit nhs.uk/gpaccess.  Your NHS, here for you.

Our Doctors

Andrew Blease, Philip Rawson, Elizabeth Mills, Oliver Lyell & Lisa Crowe.

About The Practice

The Cedars is situated on Deal seafront overlooking the famous English Channel, the busiest shipping lane in the world. Moving from an old Edwardian house in the town in 1999, it now occupies the site of the Old Royal Marines Swimming Pool. It offers a friendly and welcoming atmosphere to all patients, with a large, airy waiting room, a selection of toys to amuse the children and a cheery greeting from the receptionist.

The practice area covers Deal and Walmer and extends to the surrounding villages of Finglesham, Great Mongeham, Hacklinge, Kingsdown, Little Mongeham, Northbourne, Ringwould, Ripple, Sholden and Sutton, as shown on the map page of this website.

The practice is part of the South Kent Coast Clinical Commissioning Group. The CCG covers Shepway, Deal, Dover and all rural districts within that area.

Tel: 03000 424 7000 Email: southkentcoast.ccg@nhs.net

Cedars Patient Participation Group

We have started a Patient Participation Group, click here for details.

Sharing Of Data

Click Here to download the form to opt out of Summary Care Records

Disabled Access

The surgery has adequate access and facilities for disabled patients. If you need any further assistance please ask the receptionists who will be pleased to help you.

Contact Details

The Cedars

Opening Hours
Health Conditions A to Z
Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

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